At our bank, we believe that banking is about more than transactions—it’s about building stronger communities. Today, we’re proud to announce the establishment of our Community Relief Fund, a direct response to the challenges facing our neighbors and the families we serve every day.

Our Commitment to You

For over 30 years, we’ve had the privilege of serving this community, watching families grow, businesses flourish, and neighborhoods thrive. When crisis strikes, we don’t step back—we step forward. That’s why we’ve established this relief fund with our own institutional commitment, and we’re calling on our entire community to join us in this effort.

We’ve seen firsthand how quickly circumstances can change. Whether it’s a natural disaster, economic hardship, medical emergency, or unexpected job loss, we know that financial stress can affect anyone. Our relief fund exists to provide immediate assistance when our community members need it most.

How We’re Making a Difference

Our relief fund operates with one simple principle: getting help to those who need it, when they need it, with dignity and respect. We’ve streamlined our application process to minimize paperwork and maximize impact. Our dedicated relief fund team works around the clock to ensure that approved assistance reaches recipients within 48-72 hours.

Since launching this initiative, we’ve already:

• Provided emergency assistance to families affected by recent challenges
• Partnered with local nonprofits to maximize our reach
• Established clear, fair criteria for assistance
• Created a sustainable model for ongoing community support

Here’s How You Can Join Our Effort

Make a Direct Impact

Every dollar donated to our relief fund goes directly to community assistance—we cover all administrative costs. You can contribute through:

Online: Visit our website and click “Community Relief Fund” for secure, instant donations Mobile App: Use our “Community Give” feature for quick contributions. Any Branch: Our team members are ready to help you contribute in person Phone: Call our relief fund hotline to make a donation over the phone

Become a Relief Fund Ambassador

We’re looking for community champions who can help us spread the word. As a Relief Fund Ambassador, you can organize workplace giving campaigns, share our mission on social media, or simply help us identify families who could benefit from assistance.

Volunteer Your Skills

We need volunteers to help with application review, community outreach, and administrative support. Whether you have an hour a week or a day a month, your time makes a difference.

Nominate Someone in Need

If you know a neighbor, coworker, or community member who could benefit from relief fund assistance, please let us know. Sometimes those who need help most are the least likely to ask for it.

Our Promise of Transparency

As your community bank, we’re committed to complete transparency about how relief funds are managed and distributed. We provide:

• Monthly reports on fund activity and impact
• Clear guidelines about assistance criteria
• Regular community updates through our newsletter and social media
• An open-door policy for questions about fund operations

Every contribution is tax-deductible, and we provide proper documentation for all donors.

Stories of Impact

While we protect the privacy of our relief fund recipients, we can share that your contributions have already:

• Helped a local family stay in their home after a medical emergency
• Provided bridge funding for a small business to keep employees during a difficult period
• Assisted senior citizens with unexpected heating costs during harsh weather
• Supported students with emergency educational expenses

Looking Forward Together

We envision a community where no one faces a crisis alone. Our relief fund is just one way we’re working toward that goal, but it’s a significant one. With your support, we can ensure that when challenges arise, our community response is swift, generous, and effective.

This isn’t just about charitable giving—it’s about investing in the kind of community we all want to live in. Every contribution strengthens our collective resilience and demonstrates what we can accomplish when we work together.

Ready to Help?

Visit our email contact@luminbank.com, or go online to luminbank.com to learn more about contributing. Our team is ready to answer your questions and help you become part of this vital community effort.

Together, we’re building more than financial security—we’re building hope, resilience, and a stronger future for everyone in our community.

Thank you for banking with us, and thank you for caring about our neighbors.

LUMIN BANK Your Community Bank

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For more information about our Community Relief Fund, including application procedures for those in need, visit our website or contact any branch location. All inquiries are handled with complete confidentiality.